By using technology and innovation efficiently, together with AIA Malaysia, we can offer higher valueand customised offerings to all users. “WalletSafe is the first-in-market product thatties insurance protection to eWallet balance, and we are extremely pleased tobring this exciting new solution, at just RM1, to our eWallet users. Submitting a claim is also easier and faster as the entire process is done online. Through a seamless and convenient experience, users can buy this product directly from their Touch ‘n Go eWallet and get insured instantly. All these additional coverages are on top of the Money-back Guarantee already covered by Touch ‘n Go eWallet for its verified users. It also provides an additional protection for unauthorised transactions performed on their eWallet and GO+ accounts, up to RM25,000. WalletSafe is a 6-month insurance plan that covers Touch ‘n Go eWallet users in the event of death caused by accident or COVID-19,paying up to ten times the balance amount in their Touch ‘n Go eWallet (maximumRM25,000). Given the rise in transaction volumes, one of the most important issues that users are constantly concerned about is security, a worry that Touch ‘n Go and AIA Malaysia look to address with the introduction of WalletSafe,” said Effendy Shahul Hamid, Group CEO, Touch ‘n Go Group. Touch ‘n Go eWallet is already accepted in over 1 million Duit Now QR merchant acceptance points. Additionally, more merchants have also signed up to accept e-payments with Quick Response (QR) code payment. According to Bank Negara Malaysia’s Annual Report, e-wallet transactions has increased by131% in 2020 amounting to 0.6 billion transactions, compared to the 0.3 billion transactions in 2019. “During the pandemic, the increased demand for cashless transactions has resulted in increased eWallet usage. Kuala Lumpur, 1 November 2021 – Touch ‘n Go Group, via TNG Digital Sdn Bhd (“TNGDigital”), owner and operator of Touch ‘n Go eWallet, and AIA Malaysia (“AIA”)kicked off their strategic partnership with the launch of their first product collaboration today, WalletSafe, at an introductory price of RM1*.
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